Accessibility - saferessexroads.org

We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We also aim to make the website text as simple as possible to understand. To help us do this, we provide content guidelines for everyone adding information to the site.

AbilityNet has advice on making your device easier to use if you have a disability, including making changes to see and use your display easier and getting your device to talk to you.

Many web browsers, such as Chrome, Safari, and Internet Explorer, can also help translate our website into your preferred language by making changes to their settings.

How accessible this website is

We know some parts of this website are not fully accessible, for example some:

images may not make sense on their own
archived news articles, PDF and Word documents may not always be fully accessible to screen reader software
some videos are without captions or audio description

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us at: SaferEssexRoads@essexhighways.org.

We’ll consider your request and get back to you in 20 days.

If you cannot view the location maps, such as training course locations, contact us at: SaferEssexRoads@essexhighways.org

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at: SaferEssexRoads@essexhighways.org

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Safer Essex Roads Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Videos

Although our own videos have closed captions and an audio description where appropriate, videos which belong to third parties do not always have these. If you experience any problem accessing a video, you can contact us for a transcription of the video.

Links to external sites and resources

External sites and resources which are linked from our site may not always comply with the same accessibility standards. Although these are outside our responsibility, we will continue to work with partners to encourage them to adopt our standard

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Although some older PDFs are inaccessible and do not meet accessibility standards, we are working towards making as many PDF’s meet WCAG 2.1 AA accessibility standards as possible.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We are prioritising making PDFs accessible that:

contain current information
are most frequently downloaded

Live video

We do not currently use live video streams. Should we use these in the future, we do not plan to add captions because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our own team continue to monitor accessibility using automated and manual checks using the Web Content Accessibility Guidelines (WCAG) 2.1.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 19 September 2024.